01 / Hotel operation · Chania
Kydonia House
One restored city house, eighteen rooms and a hotel operation that moves with every stay. Follow a booking from a guest's choice into room preparation, team work and the manager's day.
Bespoke systems. Different businesses.
Four businesses.
Four different ways of working.
Begin with a guest-facing experience. Then follow the work it creates for the people behind it. Each fictional business has its own operational centre, workflows and working demonstration.
A distributed portfolio of 24 villas. The property and the stay form the centre of the operation.
A journey across Greece. Every supplier, service and traveller belongs to one itinerary.
A dispatch operation in motion. Drivers, vehicles and guest journeys, allocated in real time.
Fictional businesses · Interactive demonstration data · No live payments or external connections