Guest care
Requests & requirements
A shared request record between the private guest workspace and the operational team.
Request book
Open, assign, hand over and complete each guest request.
| Request | Booking | Owner & due | Status | Action |
|---|---|---|---|---|
Flight ETA and luggage handoverGuest request · Please hand this detail to the operating team before arrival. | Guest services6 Oct | Open | ||
Child seat installation & safety checkGuest requirement · Family travel; luggage assistance; child seat on request | Kostas Sarris25 Oct | In Progress | ||
Meet & greet name-board preferenceGuest requirement · Discreet welcome; name board at arrivals | Yannis Petrou25 Oct | Open |